Artificial intelligence (AI) is anticipated to become more prevalent among small businesses, helping them enhance customer experiences and automate routine tasks. According to research, 35% of companies are already utilizing AI, with an additional 42% exploring its potential. AI can assist in various applications, including voice assistants and personalized customer interactions, ultimately allowing small businesses to operate more efficiently.

The rollout of 5G technology is set to significantly enhance business operations by providing faster data transmission speeds and reducing latency. This advancement will support the growth of the Internet of Things (IoT), enabling more interconnected smart devices. As a result, small businesses can expect improved connectivity and efficiency in their operations, with estimates suggesting that the number of IoT devices using 5G will nearly double by 2028.

The shift to hybrid and remote work has led to a growing reliance on employee monitoring software to manage productivity and engagement. Demand for such tools has surged, with research indicating a 58% increase in global interest since the pandemic began. As businesses adapt to remote work realities, effective monitoring solutions are becoming critical for maintaining productivity and ensuring employee development.